Technology Server Purchasing Diagnostic

  • Technology and Operations had significant issues with the server purchase and install process which directly impacted server delivery and employee satisfaction.
  • Issues included the following: process duration was between 6 weeks and 3 months from purchase to installation, the process was unnecessarily complex ,undefined, not standardized, and hampered by poor quality and mistakes, low visibility across process and overall stakeholder impact, no ability to determine operational cost or identify non-value add and waste activities that delayed delivery and contributed to employee dissatisfaction

Technology Server Purchasing Diagnostic

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