Root Cause Analysis Process Development and Implementation

A US-based Fortune 500 financial institution’s Canadian Risk Event Management process did not consistently identify or remediate underlying root causes. As a result, events similar in nature repeatedly occurred, accumulating additional capital and resource costs. The Risk Event Management Team was interested in incorporating root cause analysis into its existing processes, but did not have the capacity or skill set to design and implement a Root Cause Analysis process.

Root Cause Analysis Process Development and Implementation

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