Resource Centralization & Costing Diagnostic

A top tier Caribbean bank was evaluating opportunities to centralize one of their Commercial Banking support functions. Due to its large geographical representation (17 countries) as well as the variation in Commercial Banking operations in each territory, the bank was unable to determine how many FTE could be centralized, the number of resources required for the centralized team, and the cost impact/savings of centralization.

Resource Centralization & Costing Diagnostic

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