IT Infrastructure Design Operational Diagnostic

Client required a detailed diagnostic review of their management and delivery processes in order to determine:

  • What steps are required to transform the client’s design process into a fixed price model
  • Identify / Define – current state processes, complexity and variation of incoming work, critical dependencies, inputs, outputs/solutions, exceptions, stakeholders/roles/responsibilities, value add, non-value add, waste and defects
  • Cycle time (i.e., work effort duration) and cost consumed by resource, activity, and solution type

IT Infrastructure Design Operational Diagnostic

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