Develop Leading Edge IT Activity Based Costing Methodology

  • An infrastructure shared services technology provider lacked accountability, trust and transparency required to defend its service costing, pricing, billing, and recovery. This service provider provides over 80 services within Hosting, Mainframe, Storage, User Seat, Network Access Service, and Telecom that supports over 65,000 users across various provincial Ministries and Clusters, and did not fully understand the cost of providing each service, and as a result, was experiencing revenue leakage due to a lack of a comprehensive recovery mechanism
  • To no avail, several attempts were made previously over a number of years to develop and sustain a costing methodology across the organization that would gain client/stakeholder trust

Develop Leading Edge IT Activity Based Costing Methodology

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