Design and Implementation of User Acceptance Testing for a Credit Card Technology Solution

A US-based Fortune 500 financial institution acquired a $1B+ Canadian partnership credit card portfolio and was required to transition all operations from the acquired company before the expiration of the Transition Services Agreement (TSA). A new technology system was developed for the client to on board the acquired credit card accounts. The transition to the new technology system created operational risks, such as customer impacts and service disruptions.

Design and Implementation of User Acceptance Testing for a Credit Card Technology Solution

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