Banking Operations Business Intelligence and Data Quality Review

The back office operations area of a top Canadian bank is lacking a system or methodology to accurately assess and measure operational data quality .  Decisions related to staffing, performance, and quality are potentially made using inconsistent, inaccurate or unreliable data .  Management is concerned that this poor quality is either resulting in rework or more seriously, wrong decisions are being made as there is little to no confidence in the data.

Banking Operations Business Intelligence and Data Quality Review

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